Privacy Policy
Privacy Policy
Your Privacy Matters to Us
We’re a small, practical business - and we treat your information the same way we’d expect ours to be treated.
We respect your privacy and are committed to protecting your personal information in line with the Privacy Act 1988 (Cth).
This policy explains what we collect and how we use it - no hidden surprises.
What We Collect
When you interact with us, we may collect:
- your name
- contact details (email, phone)
- shipping and billing address
- order information
We may also collect technical information like your IP address or how you use our website.
How We Use Your Information
We use your information to:
- process and deliver your orders
- keep you updated about your purchase
- provide customer support
- improve our website and services
We only collect what we actually need to run our business properly.
Who We Share It With
To run our business, we sometimes need to share your information with trusted third parties, such as:
- delivery companies
- payment providers
- website and IT services
We may disclose your personal information to government or regulatory authorities where required by law.
Some of these providers may be located overseas. We do not sell your personal information.
Keeping Your Information Safe
We take reasonable steps to protect your data from misuse, loss, or unauthorised access.
Cookies
Like most websites, we use cookies to:
- improve your browsing experience
- understand how people use our site
You can disable cookies in your browser if you prefer.
Use of Shopify
Our store is hosted on Shopify Inc. They provide the online e-commerce platform that allows us to sell our products to you.
Your data is stored through Shopify’s data storage, databases, and the general Shopify application. Shopify stores your data on secure servers behind a firewall.
Payment information is processed securely through third-party payment providers and is not stored by us directly.
For more information, please visit Shopify’s Privacy Policy: https://www.shopify.com/legal/privacy
Overseas Disclosure
Some of our service providers, including Shopify and payment processors, may be located overseas. By using our website, you acknowledge that your information may be transferred to these providers.
Website Analytics
We may use tools provided by Shopify and other services to understand how our website is used and to improve your experience.
Accessing or Updating Your Information
You can request access to the personal information we hold about you, or ask us to correct it. Just contact us using the details below.
Questions or Concerns
If you have any concerns about how your information is handled, please contact us and we’ll do our best to sort it out.
If you’re still not satisfied, you can contact the Office of the Australian Information Commissioner.
Contact Us
StillDragon
Email: sales@stilldragon.com.au
ABN: 30 687 987 699